Thanks for purchasing artwork at Hockensmith’s Fine Art Editions! In order to be eligible for a refund, you have to return the piece within 30 calendar days of your purchase. The work must be in the same condition that you receive it and undamaged in any way. Unfortunately, do to the nature and size of our sold works, we do not cover shipping costs on any returned product.
After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement. If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.
If anything is unclear or you have more questions feel free to contact our customer support team.
Hockensmith’s Fine Art Editions Gallery and Press
146 E. Main Street
Georgetown, KY 40324
(502) 863-2299